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Business Intelligence (BI) is the process of turning raw data into information and information into knowledge for business gain.

Business intelligence presents information to users in the context of the business processes in which they work. Business Intelligence allows staff to perform their daily routines without interrupting their work processes to access and analyze data. The corporate information flows smoothly throughout the company with intuitive access. Reporting and analysis tools are embedded into applications which support the core business processes. The reporting and analysis processes provide business owners and managers with new insights into their business. All analysis, decisions, and actions are shareable with co-workers creating continuous feedback and knowledge growth.

Effective planning and management demands an enterprise-wide view. A BI infrastructure adds an extra dimension to the organization enabling it to access the data and retrieve information using seamless technology to add further analytical advantages for cross-departmental use.
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